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Griffin (“we,” “us,” or “our”) operates the Griffin Smart Home application. This policy explains how we process information when you use the app and its services.

1. Information we process

Depending on the features you use, we process:

  • Account information: Phone number, username, password, verification codes, account identifiers, and authentication tokens for registration, sign-in, and account management.
  • Smart home information: Room names, device configurations, device identifiers, scenes, and commands needed to configure and control compatible equipment.
  • Network information: Wi-Fi network names and passwords you provide for configuring compatible equipment.
  • Weather information: Your selected city, used to retrieve weather information.
  • Support information: Information you voluntarily provide when contacting us.

2. How information is used

We process information to:

  • Create and manage your account.
  • Authenticate access to online features.
  • Connect to and configure compatible equipment.
  • Execute device commands and scenes.
  • Synchronize smart home configurations when you use synchronization.
  • Display weather information.
  • Respond to support and privacy requests.

3. Local storage and online services

The app stores account and configuration information locally on your device.

When you use account registration, sign-in, online control, or synchronization, the information necessary for those features is transmitted to Griffin’s servers.

Wi-Fi credentials are stored locally and transmitted to compatible equipment when needed for configuration.

Your selected city is transmitted to OpenWeatherMap to retrieve weather information. Read the OpenWeatherMap privacy policy.

4. Permissions

Local network access allows the app to discover, configure, and communicate with compatible equipment.

Location permission while using the app may be requested to identify your Wi-Fi network. This functionality does not request GPS coordinates.

For supported SMS control features, the app may open your device’s messaging interface to send commands to equipment you select. Your carrier’s charges and terms may apply.

You can manage permissions in your device settings. Disabling permissions may limit related functionality.

5. Information sharing

We transmit information to Griffin’s servers, compatible equipment, and service providers only as needed to deliver the features described in this policy.

Service providers involved in hosting, verification messaging, or other service operations may process information necessary to perform those functions.

We may also disclose information where required by applicable law.

6. Security

We use technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage can guarantee absolute security.

7. Retention and account deletion

Account information and synchronized configurations are retained while your account is active and as needed to provide the services you use.

You can permanently delete your account using the Delete Account option in the app. When account deletion completes, Griffin immediately deletes your account and its associated personal information from its servers.

Signing out or uninstalling the app does not itself delete your server account. Account deletion does not necessarily reset configurations stored separately on your phone or connected equipment.

8. Your choices

You can manage app permissions through your device settings and initiate account deletion within the app.

For requests concerning access to, correction of, or deletion of your information, contact griffinsmathome1@gmail.com. We may need to verify your identity before processing a request.

9. Children’s privacy

Griffin Smart Home is a general-purpose smart home application and is not specifically directed at children.

If you believe a child has provided personal information without appropriate authorization, please contact us so we can investigate and address the matter.

10. Changes to this policy

We may update this policy when our services or information-handling practices change. The latest version will be published on this page with an updated revision date.

11. Contact us

Griffin

Email: griffinsmathome1@gmail.com

Website: griffin-bms.com